Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our refund policy below:

1. Eligibility for Refunds

• Refund requests must be made within 7 days of receiving the item.
• Items must be unused, in original condition, and with all original packaging and tags intact.

2. Non-Refundable Items

• Customized or personalized products.
• Items damaged due to misuse or improper handling.

3. How to Request a Refund
Please contact our customer service team at ijetqr@163.com with your order number and reason for the refund request. We will guide you through the return process.

4. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days to your original payment method.

6. Exchanges
If you wish to exchange an item, please contact us first to check availability and instructions.